Preskoči na glavno vsebino
Rezervirajte let
Prijava na let
Moje rezervacije
Informacije

Refunds, vouchers, and compensation

Did you run into unexpected trouble during your trip? Would you like to cancel your booking? You may be eligible for compensation.

Ticket and option refunds

Select a reason and follow the steps to request a refund, obtain a voucher, or receive compensation.

REQUEST A REFUND
Baggage dispute

Baggage

View all the steps to follow to declare missing or damaged baggage.

VIEW
Mask

Covid-19

For all tickets issues through June 28, 2022, specific rules apply.

VIEW

Learn more about your rights

Passenger rights

Provisions of European Regulation 261/2004

Carrier's responsibility

Limits of liability for incidents, delays and damages

Odpre se v novem oknu

Služba za kupce

  • Obrnite se na nas
  • Vračilo
  • Pritožbe
  • Zahtevajte račun
  • Invalidni potniki

Nakup prek spleta

  • Stroški izdaje - Stroški storitve
  • Načini plačila
  • Air France Shopping
  • Zakaj rezervirati na uradnem spletišču družbe Air France?

Program zvestobe in partnerstva

  • Flying Blue
  • Transavia
  • KLM
  • SkyTeam

Več o Air France pro

  • Air France corporate
  • Povezanost
  • Potovalna destinacija
  • Vsa spletišča airfrance.com

Mobilna aplikacija Air France

  • Zemljevid spletnega mesta
  • Pravna obvestila
  • Pravilnik o zasebnosti
  • Izjava o dostopnosti
Rezervirajte let
Prijava na let
Moje rezervacije
Informacije